Why us
What we commit to, in writing
Most of this page is numbers you can hold us to rather than adjectives. Where a claim needs a caveat, the caveat is on the page.
Our difference
Six things that are true here and often not elsewhere
Service lines under one contract
Web, QA, leads and engines, enterprise IT from AI to cybersecurity, dental revenue cycle management, plus dispatch, ads and AdSense, with one account contact across all of them.
Published price list
One set of US dollar ranges for every client, with no pricing by location.
Dispatch desk coverage
Overnight and weekend cover for breakdowns, delivery issues and next-day booking.
Notice period, never longer
No multi-year lock-in on any service. If we are not earning the fee you should be able to leave.
Mobile Lighthouse target
A build acceptance criterion on every site we ship, not an aspiration in a proposal.
Code and accounts you own
Repositories, ad accounts, design files and test suites stay in your name from day one.
Process
From enquiry to a reporting rhythm
Dispatch moves faster than this. Build projects follow it closely.
- 01Same day
Tell us the situation
Use the estimate calculator or the contact form. Either way you get a range and an honest read on whether we are the right fit.
- 022-4 days
Scope and price it
A consultation to confirm the detail, then a written scope with acceptance criteria and a firm price.
- 03Week 1
Start the work
A named lead, a kickoff, and access to the environment or desk where the work happens. Dispatch starts in three days.
- 04Ongoing
Report and adjust
Weekly for retainers, monthly at minimum, with the metric that matters to you rather than a vanity dashboard.
Service commitments
What we commit to in writing
Commitments written into every service agreement. Nothing here promises results, leads or revenue.
| Commitment | Standard | Measured by |
|---|---|---|
| First response to any enquiry | Within 1 business day | Service agreement |
| Reporting cadence | Weekly for retainers | Service agreement |
| Notice period to cancel | 30 days, either direction | Service agreement |
| Handover on exit | Repositories, accounts and documentation handed over | Service agreement |
Compare us
Against a typical agency, and against hiring
Written as fairly as we can. In-house wins on some rows and we have not hidden those.
| Texas Solutions | Typical agency | In-house | |
|---|---|---|---|
| Time to start | Days | 4-8 weeks | 3-6 months to hire |
| Services covered | All fourteen under one contract | One or two specialisms | Whatever you hire for |
| Contract lock-in | 30 days notice | 6-12 month minimum | Employment commitment |
| Who owns the accounts | You, always | Often the agency | You |
| Published pricing | One public US dollar price list | Quoted after discovery calls | Not applicable |
| After-hours coverage | 24/7 dispatch desk | Business hours | Overtime cost |
| Cost at small scale | Retainer from the low thousands | Minimums often higher | Full salary plus overhead |
| Knowledge if someone leaves | Documented, team covers | Account manager churn | Leaves with them |
Pricing philosophy
Why the numbers are on the website
Pricing that only appears after a discovery call usually appears higher. Ours is published in US dollars, and the calculator reads the same tables.
Ranges, not single numbers
A single figure before scope is known is a guess dressed as a quote. We publish the range and narrow it with you.
One price list
Every client sees the same published US dollar ranges. No pricing by location, no hidden markups.
The fee base is stated
Dispatch is a stated percentage of weekly gross with no flat rate: 5% for semis, 7% for hotshots, 8% for box trucks. Monthly plans state their included hours and scope; extra hours need your written approval.
Security and compliance
How we handle your data
Written for a buyer doing due diligence rather than for a badge wall.
Encryption in transit and at rest
HTTPS everywhere with HSTS, and lead data encrypted at rest in the CRM and in our own systems.
Role-based access
CMS, ad accounts and client systems use least-privilege roles, reviewed quarterly and revoked at offboarding within one business day.
Form protection
Rate limiting, bot challenge via Cloudflare Turnstile and server-side validation on every public form.
Data retention
Lead records retained for 24 months by default unless you specify otherwise, then deleted. Deletion requests honoured within 30 days.
Subprocessors disclosed
A list of the third-party tools that touch client data, with the purpose of each, is available on request.
Incident response
A written incident process covering notification obligations under applicable data breach laws.
Hold us to the numbers on this page
If a service level here matters to your decision, it goes into the agreement. Start with a range and a conversation.